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Today, over 2,000 global companies such as eBay, Nexon, Beat, Malang Studio, and SK Telecom are using SendBird to implement chat and messaging capabilities on their mobiles apps and websites.
User engagement and retention is one of the biggest pain points for app developers: Research shows that the average app loses 77 percent of its users in the first three days. One of the best ways to keep users around is to add messaging and chat features -- but doing so can be time and labor intensive for a developer team.
Sendbird is live in 340 apps now, Kim says. He also says Sendbird has around 2 million monthly active users chatting through its platform. The company is working on bot integrations, much in the same way Slack has, where users can tie third-party services into the messaging portions of an app.