Privacy Policy
Last Updated: July 21, 2026
Introduction
FundersClub, Inc. ("FundersClub," "we," "us," or "our") operates the website www.fundersclub.com (the "Site") and provides online investment-related services (the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit the Site or use the Services.
By accessing the Site or using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the Site or Services.
For questions or concerns regarding this Privacy Policy, contact us at contact@fundersclub.com.
1. Information We Collect
1.1 Information You Provide Directly
We collect personal information that you voluntarily provide, including:
- Account Information: Name, email address, mailing address, phone number
- Financial Information: Bank account details, investment preferences, accredited investor status
- Identity Verification Information: Date of birth, Social Security number (or equivalent), government-issued identification — collected as required by applicable law (e.g., anti-money laundering regulations)
- Communications: Information you provide when you contact us, respond to surveys, or communicate through the Site
1.2 Information Collected via Third-Party Sign-In
You may log in to the Site using third-party sign-in services such as Google or LinkedIn. When you do so, these services authenticate your identity and may share certain information with us (such as your name and email address) to facilitate account creation or login. Your use of these sign-in services is governed by their respective privacy policies. We only receive the information you authorize these services to share.
1.3 Information Collected Automatically
When you access the Site or Services, we automatically collect:
- Log Data: IP address, browser type, operating system, referring/exit pages, date/time stamps, and clickstream data
- Device Information: Hardware model, operating system version, unique device identifiers
- Usage Data: Pages visited, features used, time spent on pages, and interaction patterns
1.4 Cookies and Similar Technologies
We use cookies and similar tracking technologies to operate the Site. The specific cookies and technologies we use are:
Essential (always active, no consent required):
| Cookie | Purpose |
|---|---|
| Session cookies | Keep you signed in to your account. Expire when your session ends (sessions expire after 48 hours of inactivity). |
Non-essential (set only with your consent):
| Cookie | Purpose |
|---|---|
| Intercom | Powers in-app customer support messaging and chat widget |
| Google reCAPTCHA | Bot detection and fraud prevention on forms |
| Twitter embeds | Set only when a company or fund page displays that company's embedded Twitter timeline |
We do not use advertising, targeted marketing, or analytics cookies.
Your Consent: When you first visit the Site, we present a cookie banner asking whether you accept or decline non-essential cookies. If you decline or dismiss the banner without making a choice, only essential cookies (session cookies) will be used. You may change your cookie preference at any time by clearing your browser cookies and revisiting the Site.
You can also control cookies through your browser settings. Disabling certain cookies may affect Site functionality (e.g., customer support chat will not be available if Intercom cookies are declined). For most browsers, visit the "Help" or "Settings" menu for instructions on managing cookies.
Third-party cookie policies: Non-essential cookies are set by third-party services. Their use of data collected through these cookies is governed by their respective privacy policies (Intercom, Google, Twitter/X). We do not control how these third parties use information collected through their cookies beyond the services they provide to us.
1.5 Information from Third Parties
We may obtain information about you from third-party sources for identity verification, fraud prevention, and compliance with legal obligations.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: To operate, maintain, and deliver the Services you request
- Identity Verification & Compliance: To verify your identity and comply with applicable laws, including anti-money laundering (AML) and know-your-customer (KYC) requirements
- Communication: To respond to your inquiries, send administrative notices (e.g., account updates, security alerts, billing notifications), and provide information about the Services
- Customer Support: To provide in-app support and respond to your questions via our customer support tools
- Error Monitoring & Reliability: To identify, diagnose, and fix technical issues that affect your experience
- Fraud Prevention: To detect bots and prevent fraudulent access to the Site and Services
- Security: To detect, prevent, and address unauthorized access and other harmful activity
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
We may send you marketing communications about services we believe may interest you. You may opt out at any time by following the unsubscribe link in any marketing email or by contacting us at contact@fundersclub.com. Note that you cannot opt out of administrative communications necessary to the Services.
3. How We Share Your Information
We do not sell your personal information. We do not share your personal information for advertising, marketing, or cross-context behavioral advertising purposes.
We share your information only in the following circumstances:
3.1 Service Providers
We engage third-party companies to perform services on our behalf. These providers access only the minimum information necessary to perform their functions, operate solely under our account and direction, and are not authorized to use your information for any purpose beyond providing services to us.
Our current service providers include:
| Provider | Purpose | Data Accessed |
|---|---|---|
| Intercom | Customer support chat and in-app messaging | Name, email and basic account attributes |
| Sentry | Application error monitoring | User ID, email, and IP address as part of error diagnostics |
| Google (reCAPTCHA) | Bot detection and fraud prevention | Device/browser information and IP address, subject to Google's privacy policy |
| People Data Labs | Professional profile supplementation | Supplements your profile with professional information sourced from third parties |
| Plaid | Bank account linking and verification | Bank account credentials and account information necessary to link and verify your account |
| Lob | Mailing address verification and physical mail | Name and mailing address |
| Mandrill / Mailchimp | Transactional and marketing email delivery | Recipient name, email address, email content, and engagement data (opens/clicks). |
| Anvil | Document generation and electronic signature | Information necessary to generate and execute legal documents. |
This list may change as we add or remove service providers. We will update this Privacy Policy accordingly.
3.2 Embedded Third-Party Content
Certain pages on the Site embed content from third-party services (e.g., Twitter/X timelines on company pages). When you view a page with embedded content and have accepted non-essential cookies, that third-party service may collect information about your visit directly. This collection is governed by that third party's privacy policy, not ours. These embeds are only present on specific pages and are not loaded site-wide.
3.3 Affiliates
We may share your information with our subsidiaries and affiliates for purposes consistent with this Privacy Policy.
3.4 Legal Obligations & Protection of Rights
We may disclose your information when we believe in good faith that disclosure is necessary to:
- Comply with applicable law, regulation, or legal process
- Protect the rights, property, or safety of FundersClub, our users, or the public
- Detect, prevent, or address fraud, security issues, or technical problems
- Enforce our agreements and policies
3.5 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on the Site of any change in ownership or use of your personal information.
3.6 Aggregated or De-Identified Data
We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for any lawful purpose.
4. Data Retention
We retain your personal information for as long as:
- Your account is active
- Necessary to provide the Services
- Required to comply with our legal obligations (including tax, securities, and anti-money laundering record-keeping requirements)
- Needed to resolve disputes or enforce our agreements
When personal information is no longer required for any of these purposes, we will delete or de-identify it within a commercially reasonable timeframe.
5. Security
We implement industry-standard administrative, technical, and physical safeguards to protect your personal information during transmission and storage. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. If you have questions about the security of your information, contact us at contact@fundersclub.com.
6. Your Rights and Choices
6.1 All Users
You may:
- Access and Update: Review and update your personal information through your account settings or by contacting us at contact@fundersclub.com
- Delete: Request deletion of your personal information, subject to our legal retention obligations
- Opt Out of Marketing: Unsubscribe from marketing communications at any time
We will respond to requests within 30 days (or sooner if required by applicable law).
6.2 California Residents (CCPA/CPRA)
If you are a California resident, you have the following additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act:
- Right to Know: You may request the categories and specific pieces of personal information we have collected about you, the sources of collection, the purposes for collection, and the categories of third parties with whom we share it.
- Right to Delete: You may request deletion of your personal information, subject to certain exceptions (e.g., legal compliance, completing transactions).
- Right to Correct: You may request correction of inaccurate personal information.
- Right to Opt Out of Sale/Sharing: We do not sell or share your personal information for cross-context behavioral advertising. No opt-out is necessary.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
Categories of Personal Information Collected (in the preceding 12 months): Identifiers; financial information; internet/electronic network activity; geolocation data (derived from IP address); professional or employment-related information.
Categories Sold or Shared for Cross-Context Behavioral Advertising: None.
To exercise your rights, contact us at contact@fundersclub.com. We will verify your identity before processing your request.
6.3 European Economic Area, United Kingdom, and Swiss Residents (GDPR/UK GDPR)
If you are located in the EEA, UK, or Switzerland, the following applies:
Lawful Bases for Processing:
| Purpose | Lawful Basis |
|---|---|
| Providing Services & managing your account | Performance of contract |
| Identity verification & legal compliance | Legal obligation |
| Security & error monitoring (Sentry) | Legitimate interest |
| Customer support (Intercom), fraud prevention (reCAPTCHA), embedded content | Consent |
| Marketing communications | Consent (you may withdraw at any time) |
Your Rights:
- Access, rectification, erasure, restriction of processing, data portability, and objection to processing
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with your local supervisory authority
International Transfers: Your personal information is transferred to and processed in the United States. We rely on Standard Contractual Clauses (SCCs) approved by the European Commission, or other lawful transfer mechanisms, to protect your information during such transfers.
Data Controller: FundersClub, Inc., contact@fundersclub.com.
To exercise your rights, contact us at contact@fundersclub.com.
7. Children
FundersClub does not knowingly collect personal information from anyone under the age of 18. The Services are intended for adults who qualify as accredited investors or are otherwise eligible under applicable securities laws. If we learn that we have collected personal information from a person under 18, we will delete it promptly. If you believe a minor has provided us with personal information, please contact us at contact@fundersclub.com.
8. Third-Party Links
The Site may contain links to third-party websites. This Privacy Policy does not apply to those sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies independently.
9. Unsolicited Information
This Privacy Policy does not apply to any unsolicited information you provide to FundersClub through any means, including but not limited to information posted to any public areas of the Site. All unsolicited information shall be deemed non-confidential, and FundersClub shall be free to use, disclose, and distribute such information without limitation or attribution.
10. Dispute Resolution
Any dispute arising out of or relating to this Privacy Policy, including the collection, use, or handling of your personal information, is subject to the dispute resolution provisions in our Terms of Use, including mandatory binding arbitration and class action waiver. Please review the Terms of Use for full details.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (sent to the address associated with your account) or by posting a prominent notice on the Site at least 30 days before the changes take effect. Your continued use of the Site or Services after the effective date constitutes acceptance of the updated Privacy Policy.
12. Contact Us
FundersClub, Inc.
Email: contact@fundersclub.com
13. Other Terms
Your access to and use of the Site and Services is also subject to our Terms of Use.